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Solutions  /  Operations & Profitability
Operations & Profitability

The business foundation to match your clinical expertise.

Many cash-pay practices plateau not because of the medicine, but because the business was never built to scale. The Practice Profit Playbook is our operations and profitability course: the pricing, systems, KPIs, and SOPs behind a profitable, durable practice. Start self-paced, or add hands-on consulting that builds it with you around the same core curriculum.

From $5,000 · self-paced
Practice financial dashboard
8
Functions in the full operating system
6 hrs
Of focused video instruction
~90 days
To an owner-optional, systemized practice
30%+
Profitability lift once installed
The guiding principle

Patient-first care is the foundation. Sustainable revenue growth is the outcome.

The Playbook rests on a simple principle. When the systems around care are strong, patients have a better experience, your team works more effectively, and sustainable revenue follows. The work is operational, and the goal is a practice that serves patients well and lasts.

The true cost of care is rarely known

Few practices can state their real cost per billable hour. Without it, pricing decisions are guesswork, which often means working harder for less.

Revenue is unpredictable

When every month starts at zero, with no structured care plans, packages, or membership revenue, it is difficult to budget, staff, or plan with confidence.

Decisions get made without data

Without a KPI dashboard, conversion tracking, or lifetime-value figures, it is hard to know where to focus. What gets measured is what gets managed.

The curriculum

Eight modules. The whole operating system.

A complete path from diagnosing where your practice leaks revenue to running an operation that no longer depends on you. Each module pairs short video lessons with worksheets, quizzes, and a final assessment.

01

The Revenue Reality Check

Your true cost per billable hour, a complete revenue map, and an 8-metric scorecard that shows your biggest opportunity.

02

Pricing Architecture

Replace guessing with a system: cost-plus and value-based pricing, tiered fee schedules, and confident fee conversations.

03

Predictable Revenue

Structured care plans, prepaid packages, and membership programs that turn the rollercoaster into recurring revenue.

04

The Front Door

Capture more of the demand you already have: phone and speed-to-lead, the consultation conversion system, reviews, and follow-up.

05

Data & Dashboards

The 10 KPIs that matter for cash-pay practices, a weekly review cadence, and data-driven decision-making.

06

Team & Accountability

Process scorecards across the patient journey, bonus structures that work, and a team operating system.

07

Retention & Lifetime Value

The patient experience system, a referral engine, and the levers that maximize lifetime value, the real growth engine.

08

From Owner-Dependent to Systems-Driven

Your tech stack, an SOP library, and a scaling plan for adding providers, services, or locations, with a path to an exit if you want one.

Clinic operations meeting room
What changes

From guesswork to clarity.

By the end of the program, you’ll be able to answer the questions most practice owners can’t:

  • Exactly what it costs you to deliver an hour of care, and what to charge.
  • Which services make money, which leak it, and where your concentration risk is.
  • A predictable base of recurring revenue from plans, packages & memberships.
  • The handful of KPIs that actually run the business, on one dashboard.
  • SOPs and a team operating system so the practice runs without you in the room.
Choose your level of support

Three ways to implement.

Every tier is built on the Practice Profit Playbook. Start self-paced with the course, or add hands-on operations and profitability consulting that implements it with you, up to a lead consultant who builds it on-site.

Tier 1 – Do It Yourself
The Practice Profit Playbook Self-Guided Course
$5,000
One-time payment · lifetime access
Self-paced. Move through the full program on your own schedule.
  • All 8 modules & 6 hours of instruction
  • Every worksheet, quiz & assessment
  • Lifetime access & updates
  • Self-guided implementation
Start self-paced
Most popular
Tier 2 – Build With You
Practice Profit Playbook + Hands-On Coaching
$8,500
Includes ~10 hours of guided coaching
Hybrid coaching. We walk the modules with you and pressure-test your plan.
  • Everything in Do It Yourself
  • Pre-call, module walkthrough & post-call
  • Your numbers reviewed with an expert
  • Accountability through implementation
Build with us
Tier 3 – Done For You
Practice Profit Playbook + On-Site Implementation
$30,000
On-site implementation · limited engagements
A lead implementer comes to your practice and installs the system on location.
  • Everything in Build With You
  • On-site implementation at your clinic
  • Pricing, systems & SOPs installed for you
  • Team trained in person
Apply for on-site

An active SSRP Institute membership is required to purchase the Practice Profit Playbook. Membership is billed separately and is not included in the prices above.

Questions

Common questions.

Who is this for?

Owners of cash-pay practices, including regenerative, functional, longevity, aesthetic, and peptide-focused clinics and med spas, who have plateaued on the business model rather than the medicine and want predictable revenue and an operation that scales.

Is this clinical training?

No. The Practice Profit Playbook is a business-operations course. Your clinical education lives with the SSRP Institute and remains entirely separate and free of commercial influence.

How is the on-site tier different?

In Done-For-You, a lead implementer travels to your clinic and installs the systems on location, including pricing, SOPs, and dashboards, and trains your team in person. Engagements are limited each quarter.

Do I need to be an SSRP member?

Yes. An active SSRP Institute membership is required to enroll, and it is purchased separately from the Practice Profit Playbook, not included in the price. Membership also gives you access to the broader SSRP community and resources alongside the Playbook.

Getting started

Build a profitable, durable practice.

Tell us where your practice is today and we’ll recommend the right tier. No pressure, no obligation.

Talk to our team

Ready to run a more profitable practice?

Tell us where your practice is today and we will recommend the right tier. No pressure, no obligation.

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A note on independence. The Practice Profit Playbook is a commercial business-operations course offered by SSRP Solutions, separate from the SSRP Institute’s clinical education. Institute education remains free of commercial influence, and participation in any Solutions program is never required for, and never affects, Institute training, certification, or standing.